Employee smiling and looking at laptop in office kitchen

Social Media Coordinator

Paradigm Digital Group is seeking a self motivated, detail-oriented individual for our Social Media Coordinator position. Read more about the position and apply below!

Position Overview

At Paradigm Digital Group, we are seeking a paid Social Media Coordinator to add to our team in Fishers, IN! As an entry-level candidate, you will be exposed to various marketing channels across multiple clients.

You will work closely with the Social SEO Manager, Content Strategists, and Video department to execute day-to-day social media operations: building posts, scheduling content, managing assets, coordinating approvals, monitoring activity, and helping ensure every client’s social presence stays consistent, active, and on brand for digital assets across all platforms. You will also assist with video content upload on YouTube along with SEO optimization of titles, descriptions, etc. If you are ready to take your skill set to the next level, we’d love to work with you!

Paradigm Digital Group is a leading digital marketing agency for the transportation & logistics, vocational, trade school, career training, and education industries across North America. We are a full-service marketing agency providing our clients with website redesign, marketing strategy, local SEO, content writing, PPC, email marketing, social media management, and video production, to name a few. We are a team of 14-16 dedicated employees. PDG has over 35 years of experience. We provide our clients with expertise in all advertising and marketing disciplines.

Our comfortable work environment and our team’s work style are supportive, collaborative, and fun. We foster a team atmosphere that encourages long-term growth with our clients and company.

Job Responsibilities

Content Production & Assembly (Execution)

Turn approved strategies and content plans into actual posts.
Write first-draft captions based on templates, briefs, or content guidelines.
Format posts for different platforms (FB, IG, GMB, LinkedIn, etc.).
Resize/crop images or prep short videos using templates.
Pull approved assets from LingoDAM / Dropbox / client folders.
Execute weekly or monthly content calendars for review.

Think: “Take the plan and build the posts.”

Scheduling & Publishing

Schedule posts in Hootsuite.
Ensure correct messaging, dates, times, links, hashtags, and tagging.
Double-check branding, grammar, formatting, and platform requirements (alt text, SEO, etc.).
Maintain posting consistency across all assigned accounts.
Handle simple reposts, evergreen content, and recurring campaigns (open houses, graduates, etc.).

Think: “Make sure nothing is late, broken, or missing.”

Workflow & Client Coordination Support

Route content for internal approval (Social SEO Manager, Content, Design, etc.).
Track approvals and revisions.
Apply edits and finalize posts.
Keep ClickUp tasks updated.
Flag delays, missing assets, or bottlenecks early.

Think: “Keep the assembly line moving between content, video, and social.”

Monitoring

Monitor comments and messages for spam, obvious questions, reputation issues – negative reviews.
Escalate anything sensitive to the Social SEO Manager.
Apply pre-approved reply templates when appropriate.

Think: “Front desk, not customer support.”

Asset & Library Management

Keep client asset folders organized working with the Digital Brand & Design Specialist.
Tag and label content properly to upload to LingoDAM.
Maintain content libraries in HootSuite for reuse.

Think: “Digital librarian.”

Job Requirements

Four-year degree, BA degree preferred, related to the marketing industry.
Proficient with social media management in FB, IG, TW, GMB, LinkedIn, and YouTube (draft, schedule, post, reply) (Posts comprise photos or videos).
Familiar with the use of Hootsuite or similar social media management platform.
Excellent writing skills that are engaging and detail-oriented
Strong interest and adaptation to AI tools, such as Claude, ChatGPT, to aid in content writing and responding to reviews.
Very proficient with Canva and graphics.
Must have proficient computer skills using Mac-based desktop applications, such as Adobe Creative Suite (Photoshop, Illustrator) and Office 365 products.
Work “in-person” Monday through Friday.
Able to drive to Fishers, IN office @ 96th & 69 – this is not remote or hybrid!

Candidate Qualities

Wants exposure to a digital marketing agency and multiple client brands vs. just one company brand.
Prefers a smaller team (14-16 people) to be exposed to many aspects of marketing in a few short months yet enjoys a larger workforce community.
Proven self-starter eager to take on new challenges independently at a fast pace, while also enjoying collaborating with a team.
Ability to learn quickly and multitask multiple clients, multiple projects.
Acute attention to detail and lifelong learner.
Great attitude and strong work ethic and do what it takes to get things done.
Outstanding communication and interpersonal skills with other personalities and work styles.
Understands the online community and can provide insight into the current platforms and any up-and-coming trends that would enhance client brand image.

Why Work for Paradigm?

We are a company with over 35 years of experience in education, vocational training, and transportation.
Our offices are located at The Club at 96th & 69 providing us room ample room for growth, excellent amenities and extras, and a professional work environment.
We offer excellent benefits, PTO, paid holidays, and an opportunity to attend a conference after one year of service.
Our offices wind down on Friday at 3 pm after our weekly “Wine Friday” wine tasting.
Our work atmosphere is comfortable and relaxed, yet professional.
We strive to do “Lunch & Learns” as needed on relevant subject matter.
We have a strong reputation in the client industries we serve and are considered one of the leading firms in our field.

If you are looking for a place to grow, be creative, and collaborate with an experienced team, we want to meet you! Let’s chat!